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Set up direct deposits to Neo Money accounts

  • Updated

Use your account information (account number, transit number, and institution number) to set up direct deposits into a Neo Money™ account. You can download a PDF with your account details from your Neo Money™ account.

Find your direct deposit information

Go to the Neo Money™ account details to view the information needed for direct deposits (account number, transit number, and institution number).

Neo app

  1. Log in to the Neo app
  2. Tap on Money and select an account
  3. Select the three dots, then tap Account details 
  4. To download a PDF with your direct deposit information, tap Download PDF

Web

  1. Log in to member.neofinancial.com
  2. Click on Money and select an account
  3. Select Details
  4. To download a PDF with your direct deposit information, click on Download PDF

Holds for direct deposits

Direct deposits from employers into Neo Money™ accounts are typically available immediately. In some cases, direct deposits may be held for 5 business days for further review.

Direct deposits into Neo High-Interest Savings accounts or JA Money accounts will be held for 5 business days.

You can view the available, pending, and held balances from the account details of each Neo Money™ account.

Void cheques for direct deposit information

To provide your direct deposit information to an employer, you can download a PDF with the account information of your Neo Money™ account (account number, transit number, and institution number). Go to your account details and select Download PDF.

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