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View your PIN

  • Updated

If you don’t remember your card’s PIN, you can view it anytime from the Neo app or website.

How to view your card’s PIN

Neo app

  • Log in to the Neo app on your mobile device
  • Scroll down, and under Card Management, select your card
  • Select the More icon
  • Select View PIN
  • Tap Show PIN
  • Enter the account password, or use Face or Touch ID to reveal the PIN.

Web

  • Go to member.neofinancial.com and log in to your account
  • Click on Cards in the side menu
  • Scroll down to Security & Help section
  • Click on View PIN
  • Click on the View PIN icon
  • Enter the account password to reveal the PIN

About your card’s PIN

Tap transactions are limited to $250. If your transaction exceeds this amount, you will need to enter your PIN.

Here’s how you can change your PIN.

If you order a replacement card, your PIN will be the same.

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