A PIN is a 4-digit code used if you insert your card. It is needed for purchases larger than $250.
How to set up your card’s PIN
Your card’s PIN is created when you apply for the card. After you’re approved, the final step is to set up your card.
Neo app
- Log in to the Neo app on your mobile device
- In the box for the card that you’re applying for, select Continue
- You’ll be prompted to set a 4-digit PIN
Web
- Go to member.neofinancial.com and log in to your account
- In the box for the card that you’re applying for, select Continue
- You’ll be prompted to set a 4-digit PIN
Manage your PIN
PIN security
A PIN that isn’t easily guessable can help keep your card secure. Create a PIN that isn’t a birth date, phone number, or a PIN that you’ve previously used.
Different PINs for separate cards can help keep your cards secure.
View or change your PIN
You can view your PIN or change your PIN from the Neo app or website.