Customize the emails and notifications you receive to make the most out of your Neo account.
How to customize your notifications
You can choose which notifications you receive and where you receive them.
Neo app
- Log in to the Neo app on your mobile device
- Tap the Profile icon
- Under Preferences, tap Notifications
- Select a type of notification you wish to customize:
-
- Transactions
- Reminders & Alerts
- Payments
- Promotions
- Recommendations
- Neo Tips
Web
- Go to member.neofinancial.com and log in to your account
- Click on the Profile icon
- Click on Preferences
- Click on Notifications
- Select a type of notification you wish to customize:
-
- Transactions
- Reminders & Alerts
- Payments
- Promotions
- Recommendations
- Neo Tips
Types of notifications
Transactions
Keep up with any activity on your account and watch for suspicious activity. You'll be notified of every purchase made, reward earned, and transfer sent.
Reminders & Alerts
Never miss a payment with alerts on spending, upcoming payments, and account activity.
Payments
Constantly checking your account for the status of a payment is no longer necessary. You'll be notified as soon as your payment is received.
Promotions
Get special bonuses or cashback offers at partners you may have previously shopped at.
Recommendations
Check suggested partners based on your spending activity to earn cashback as you make purchases
Neo Tips
Make the most out of your Neo account with notifications for updates and features.
