Go to your Rewards Wallet in the Neo app or website to view your Hudson’s Bay Rewards points or cashback.
As of March 7, 2025, the Hudson’s Bay Rewards program is paused. Hudson’s Mastercard cardholders currently can’t view, earn, or redeem points. However, your Hudson’s Bay Mastercard can still earn cashback at Neo partners and you can cash out the cashback. Here’s the article about the latest update on the Hudson’s Bay Mastercard.
How to view your Hudson’s Bay Rewards points
To view your Hudson’s Bay Rewards points, select Points by going to your Rewards Wallet in the Neo app or website. You’ll see the Rewards points for your Rewards number linked with your Hudson’s Bay Mastercard.
Neo app
- Log in to the Neo app
- Tap the pill-shaped icon at the top
- Select Points to view your Rewards points
Web
- Log in to member.neofinancial.com
- Click on the pill-shaped icon at the top
- Select Points to view your Rewards points
Missing Hudson's Bay Rewards points
To report missing Rewards points, contact the Hudson’s Bay Rewards support at 1 (800) 844-8131. You may be asked to provide a few details from the sales receipt.